Domain lock and transfer protection
Your domain is one of your most valuable business assets. The transfer lock stops it from being moved to another registrar unless you decide to unlock it.
Lock on or off: what changes
| Action | Lock on | Lock off |
|---|---|---|
| Your website and email | Work normally | Work normally |
| Editing DNS records | Allowed | Allowed |
| Getting your EPP code | Blocked | Available in your portal |
| Transferring to another registrar | Blocked | Possible with your EPP code |
What you get
Blocks unwanted transfers
A locked domain can't be moved to another registrar.
One switch
Turn the lock on or off from your domain page in the portal.
No effect on your site
Your website, email and DNS changes all keep working while it is locked.
Safer EPP codes
The transfer code stays hidden until you choose to unlock the domain.
Why lock your domain?
If someone gets into your email or account, they may try to move your domain away, and getting it back can be slow and difficult. Keeping the lock on adds a step that makes this much harder.
For most people, the right setting is simple: keep it on all the time, and turn it off only when you really want to move the domain.
Moving your domain away
When you are ready to transfer, turn off the lock in your portal and copy your EPP code. Your new registrar will ask for that code to start the transfer.
Registry rules can stop a transfer in some situations, for example shortly after a domain is registered or transferred. Turn the lock back on if you change your mind.
Frequently asked questions
No. It only affects transfers between registrars. Your website and email work exactly the same.
Yes. You can edit DNS records and nameservers as usual.
Open the domain in your portal, turn off the transfer lock, then open the Transfer tab to show the code.
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